Privacy Policy for DietApp.com

At DietApp.com, we're dedicated to helping you achieve your health and wellness goals through innovative technology and personalized guidance. Your trust matters to us, and this Privacy Policy explains how we handle your personal information when you use our platform.

This policy applies to data we collect directly through our services. It does not cover information processed on behalf of third-party organizations under separate agreements.

Information We Collect

The data we gather depends on how you engage with DietApp.com. We obtain information through multiple channels: details you voluntarily provide, data automatically generated through your use of our services, and information from external sources you choose to connect.

Information You Provide Directly

Basic Profile Information

• Full name, username, email address, phone number, and mailing address

• Age, gender, and other demographic details you choose to share

• Payment credentials including credit card details and billing information when you subscribe to DietApp

Content You Create

• Images, documents, and files you upload to track your progress

• Messages and communications you send through our platform or to our support team

Health, Medication, and Wellness Information

We collect health-related information as you use DietApp's tracking features, including:

• GLP-1 medication tracking, including medication name, dose, dose timing, and dose history

• Medication reminders you set

• Notes you record related to your GLP-1 medication or treatment

• Symptom and side-effect information you log

• Weight and body measurement information (such as waist, hips, chest, thighs, body fat, muscle mass, and blood pressure, where you choose to enter it)

• Nutrition and food-tracking information, including calories, protein, carbohydrates, fats, fiber, sugars, cholesterol, sodium, water, alcohol, and supported vitamins and minerals

• Fasting information you choose to log

• Mood and daily check-in information you choose to record

• Login credentials that protect your account

DietApp's GLP-1 Tracker is a medication-tracking tool designed for people taking GLP-1 medications, combining medication and dose tracking with nutrition, food, weight, symptom, activity, and hydration tracking. DietApp does not prescribe medication, determine medication dosage, or diagnose medical conditions, and it does not replace your physician or other qualified healthcare provider. Information you track may be information you choose to discuss with your healthcare provider, but it is not medical advice.

Our AI-powered food tracking allows you to photograph or scan food to receive AI-generated calorie and nutrition estimates. These are estimates, not exact nutritional measurements, and are not medically diagnostic.

Automatically Collected Technical Data

System and Usage Information

When you access DietApp.com or the DietApp app, we automatically record technical details:

• Server logs containing your IP address, browser type and version, device settings, and timestamps of your activity

• General location data based on your IP address (city, state, and country level)

• Cookies and similar technologies that remember your preferences and analyze how you navigate our platform

• Device specifications including model, operating system, unique identifiers, and diagnostic crash reports

• Usage patterns such as which features you use and how you navigate different sections

Connected Device Data

If you authorize DietApp to connect with Apple Health or a supported Apple device, we may receive activity information you've authorized, such as steps, walking, jogging, exercise, and active energy. You control this connection through your Apple device's Health settings and can revoke access at any time.

Information We Derive

We analyze the data we collect to generate insights about your preferences and progress within the app, such as tracking trends in your weight, nutrition, or activity over time to display back to you.

Third-Party Sources

We may receive information from services you choose to connect to your account, such as Apple Health.

You can always decline to provide certain information, though some features may require specific data to function properly.

How We Use Your Information

Service Delivery and Enhancement
Providing core app functionality, processing subscription payments, and delivering the GLP-1 tracking, nutrition tracking, recipe, and grocery features you use.
Data Used: Contact details, health and medication tracking information, nutrition information, payment information, device data, and usage information.

Recipes and Grocery Delivery
DietApp includes a recipe system. When you select a recipe, we help identify its ingredients so you can select groceries associated with it. If you choose to use DietApp's Instacart integration, you can select available grocery stores based on your location and arrange for delivery through Instacart. Delivery availability, participating stores, and delivery timing depend on your location, store availability, and Instacart's own service area.
Data Used: Location information and recipe/grocery selections you make.

Business Operations
Managing billing and accounting, maintaining security, detecting fraudulent activity, and fulfilling legal requirements.
Data Used: Contact details, payment information, device data, and usage information.

Product Development and Improvement
Improving existing features and developing new capabilities based on aggregate usage patterns.
Data Used: Usage information and aggregated, de-identified information about how features are used.

Personalization
Tailoring your experience, such as calorie and nutrition targets, based on the information you provide.
Data Used: Health, nutrition, and activity information you provide or authorize.

Customer Support
Responding to your inquiries and troubleshooting technical issues.
Data Used: Contact information and information relevant to your inquiry.

Communication
Sending notifications and reminders associated with features you enable, such as medication reminders, meal reminders, hydration reminders, or fasting reminders, along with essential account and security notifications.
Data Used: Contact information and your notification preferences.

Marketing
With your permission, sharing information about new DietApp features or updates that might interest you. You can opt out of marketing communications at any time; this does not affect essential account-related messages.
Data Used: Contact information.

DietApp does not display advertisements inside the app. DietApp operates on a subscription model. We may market the DietApp app to potential new users through external channels, such as Apple Search Ads, to help people find DietApp; this is separate from, and does not involve, any advertising displayed inside the app itself, and does not involve sharing your in-app health, medication, nutrition, or weight information with those external marketing channels.

Information Sharing Practices

We share your data only when necessary and appropriate. DietApp.com does not sell your personal information, including health, medication, nutrition, or weight information, to third parties.

Third-Party Integrations
When you connect your DietApp.com account to Apple Health, that connection is governed by Apple's own privacy practices for the data you authorize DietApp to access.

Service Providers
We engage trusted vendors who assist with infrastructure, customer support, and security. These providers can only access information necessary to perform their specific function and are not authorized to use your information for their own purposes.

Payment Processors
Payment processors receive transaction details necessary to process your subscription payments and prevent fraud.

Corporate Restructuring
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties involved, subject to this Privacy Policy or a policy providing equivalent protections.

Legal Compliance
We disclose information when required by law, legal proceedings, or valid requests from government authorities.

Safety and Security
We may share data to protect users from fraud or harmful activity, maintain system security, and enforce our terms of service.

Data Retention

We retain your information only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the data, your preferences, and applicable legal requirements. For example, we may keep billing records longer than general usage data due to accounting requirements.

Your Privacy Rights

Profile Management
Update your personal information at any time through account settings, and connect or disconnect Apple Health at any time.

Account Closure
Delete your account and associated data by contacting info@dietapp.com, subject to legal retention requirements.

Additional Rights by Jurisdiction

Access and Portability
Request a copy of your data in a portable format by contacting info@dietapp.com from your registered email address.

Correction and Deletion
Update information through your profile settings or request deletion by contacting info@dietapp.com. Legal obligations may require us to retain certain data even after a deletion request.

Processing Objections
Ask us to stop processing your information for specific purposes, including marketing. Opting out of marketing does not stop essential account-related messages.

Data Sharing
DietApp.com does not sell or share your personal information with third parties for cross-context behavioral advertising.

Have questions? Contact us anytime at info@dietapp.com.

International Data Transfers

Your information may be processed in the United States, where DietApp.com Inc. is based and operates. We implement appropriate safeguards to protect your data regardless of where it is processed.

Regional Privacy Notices

Washington and Nevada Residents
If you're covered by Washington's My Health My Data Act or Nevada's SB 370, please contact info@dietapp.com with questions about how consumer health data protections apply to your information.

State-Specific Rights (California, Virginia, Colorado, Connecticut, Utah, and Other States)

Notice at Collection
This policy describes the categories of personal and sensitive information we collect, our purposes for collection, and our retention practices. DietApp.com does not sell personal information.

Right to Know
Request detailed information about the data we've collected about you by contacting info@dietapp.com from your registered email address.

Correction and Deletion Rights
Update your profile information directly or request corrections and deletions through info@dietapp.com. Legal requirements may prevent immediate deletion in certain circumstances.

We do not knowingly collect personal information from individuals under 18 years of age.

Non-Discrimination
We will never discriminate against you for exercising your privacy rights.

Authorized Agents
You may designate an authorized agent to submit privacy requests on your behalf. We'll require proof of authorization and may need to verify your identity directly.

European Privacy Rights

If your data processing is subject to European Economic Area (EEA), United Kingdom (UK), or Swiss data protection law, you have these rights:

Access, Correction, and Erasure
Request access to your data or ask us to correct or delete it by contacting info@dietapp.com from your registered email address.

Data Portability
If we process your data based on consent or contract, you can receive your data in a usable, portable format.

Withdraw Consent
If processing is based on your consent, you can withdraw it at any time for future processing.

Object and Restrict Processing
Object to or request restrictions on how we process your information under certain circumstances.

You also have the right to file a complaint with a supervisory authority in your jurisdiction.

Legal Bases for Processing
We rely on lawful bases including your explicit consent, necessity to provide services you've requested, legitimate business interests, and compliance with legal obligations.

For questions about our data processing activities or to exercise your rights, contact info@dietapp.com.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we'll post the revised version on this page with an updated effective date. Continued use of DietApp.com after changes take effect constitutes acceptance of the updated policy. For significant changes, we'll provide more prominent notice or seek your consent as required by law.

Contact Us

Questions, concerns, or requests regarding your privacy?

DietApp.com Inc.
5473 Blair Road
Dallas, Texas 75231
United States

Email: info@dietapp.com
Website: https://www.dietapp.com

Business Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: Closed

We're here to help you understand and exercise your privacy rights.